Terms of Service

Terms of Service: KOP Limo Transportation Service

Welcome to KOP Limo Transportation Service. Before you proceed to use our services, please carefully read and understand the following Terms of Service. By using our services, you agree to abide by these terms and conditions:

Service Description: KOP Limo Transportation Service provides luxury transportation services utilizing a fleet of well-maintained vehicles and professional drivers. Our services include airport transfers, corporate transportation, special events transportation, and more.

Booking and Payment: All reservations must be made in advance through our website, mobile app, or by contacting our customer service representatives. We require payment at the time of booking, either in full or a deposit, depending on the nature of the reservation. Payment can be made via credit card, debit card, or other accepted payment methods.

Reservation Confirmation: Once a reservation is confirmed and payment is received, customers will receive a booking confirmation via email or SMS, containing details of the reservation, including pick-up and drop-off locations, date and time, vehicle type, and driver information.

Cancellation and Refund Policy: Cancellations made within a certain timeframe prior to the scheduled pick-up time may be eligible for a full or partial refund, subject to our cancellation policy. Refunds will be processed using the original payment method. Please refer to our cancellation policy for specific details and deadlines.

Service Modifications: Customers may request modifications to their reservation, such as changes to pick-up/drop-off locations or vehicle type, subject to availability and applicable fees. Requests for modifications should be made as early as possible to ensure accommodation.

Service Limitations: While we strive to provide reliable and comfortable transportation services, KOP Limo Transportation Service shall not be held liable for any delays, interruptions, accidents, injuries, damages, or losses incurred during the provision of our services, unless such incidents result directly from our negligence or misconduct.

Customer Conduct: Customers are expected to behave in a respectful and courteous manner towards our drivers and staff. Any behavior deemed disruptive, abusive, or illegal may result in the termination of services without refund, and the customer may be held liable for any damages or losses incurred as a result of their actions.

Vehicle Damage and Cleaning Fees: Customers are responsible for any damage caused to our vehicles or property during the provision of our services, including but not limited to spills, stains, or excessive mess. Customers may be charged a cleaning fee or repair fee for any damage beyond normal wear and tear.

Lost Items: KOP Limo Transportation Service shall not be held liable for any personal belongings left behind in our vehicles. Customers are responsible for ensuring that they have all their belongings with them upon exiting the vehicle. We will make reasonable efforts to assist in locating and returning lost items, but we cannot guarantee their retrieval.

Indemnification: By using our services, customers agree to indemnify and hold harmless KOP Limo Transportation Service, its employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, or expenses arising out of or related to the use of our services.

Governing Law: These Terms of Service and any disputes arising from the use of our services shall be governed by and construed in accordance with the laws of the jurisdiction where the services are provided.

Changes to Terms of Service: KOP Limo Transportation Service reserves the right to modify or update these Terms of Service at any time without prior notice. Customers are encouraged to review these terms periodically for any changes or updates.

By using our services, you acknowledge that you have read, understood, and agree to abide by the terms and conditions set forth in these Terms of Service. If you have any questions or concerns, please feel free to contact us for clarification. Thank you for choosing KOP Limo Transportation Service.